Returns

How to return or exchange an order from this store.

Last updated · October 15, 2026

01

30-Day Return Window

Unworn apparel with original tags attached, and unused bags or accessories in original packaging, may be returned within 30 days of the delivery date for a refund to the original payment method.

The following are not eligible for return:

  • Worn, washed, or altered items
  • Items missing original tags or packaging
  • Items damaged after delivery, outside a manufacturing defect
  • Final-sale or personalized items, when marked as such
02

Defects and Wrong Items

If something arrives damaged, with a manufacturing defect, or is not what you ordered, contact us within 30 days of delivery. This includes issues such as:

  • Faulty stitching, seams, or hardware
  • Print or embroidery defects that were not part of the design
  • The wrong size, color, or item

We'll replace the item or refund it, including the original shipping charge when the mistake is ours. This does not cover normal wear, shrinkage from washing, or damage from use.

03

How to File a Return

  1. Email contact@alibarbarmerch.com with your order number, a short description of the issue, and photos if the item is damaged or incorrect.
  2. Our team will respond within 1 business day with a return number and a prepaid return label where applicable.
  3. Ship the product back in its original packaging with the return number clearly marked.
  4. Once received and inspected (typically 3–5 business days), we'll issue a refund or a replacement.
04

Refunds

Refunds are issued to the original payment method within 5–10 business days after inspection. Original shipping charges are non-refundable unless the return is due to our error.

05

Exchanges

Size or color changes are handled as a refund plus a new order. If inventory is tight, contact us before returning and we'll hold the replacement.

06

Need Help?

Use our contact form or email contact@alibarbarmerch.com with your order number.